Updated May 11, 2017
What Information We Gather/Track
You may decide whether to proceed with any activity that requests personally identifiable information. If you do not wish to provide the requested information, you may not be able to complete the transaction.
Except as described below, Ergometrics will only disclose your personally identifiable information to third parties if acting under a good faith belief that such action is necessary (1) to conform to legal requirements, (2) to protect and defend the rights or property of Ergometrics, (3) to enforce the Ergometrics Terms of Service, or (4) in the event of a merger, acquisition or sale of all or substantially all Ergometrics' assets relating to the business in connection with which the information was collected.
Ergometrics collects personally identifiable information that can be divided into the following categories:
Credit Card Information: If you use a credit card to purchase products via this Sites, your name as it appears on the credit card, the credit card number, expiration date, security code and billing address will be encrypted as it passes over the Internet. Ergometrics does not record or keep your credit card information from online credit-card transactions. Such information is simply passed through to the credit card company for payment processing. Ergometrics may access such information through the credit card company, but does not do so except to process refunds or adjustments, to the extent necessary in the event of nonpayment or disputed payments, or as may be necessary for Ergometrics' compliance, in Ergometrics' discretion, with applicable law.
Technical Support: If you request technical support online, we will ask you for information necessary to complete the transaction such as your name, email address and information about your computer hardware, software and the nature of the problem you are experiencing.
Practice Test Scores: Your score on this Practice Test will be retained by Ergometrics in a secure database. No potential employer or testing agency will ever see your Practice Test Score. The Practice Test Scores are retained for the purposes of test validation research. Inside Ergometrics, only employees who need the information to perform a specific research related task, will have access to the Practice Test Scores. The only party outside of Ergometrics who will see your score is yourself at the end of the test.
Optional Data: Ergometrics may request information from users. Participation in these surveys is completely voluntary and you have a choice whether or not to disclose this information. Information requested is broad demographic information (such as zip code, agency you will be testing with, age level, gender and race). This information is not sold, shared or rented to any third party and is used internally solely by Ergometrics in the aggregate for purposes of test validation research.
Log Files: Like most standard Web Sites we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Sites, track users movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Cookies: Persistent "cookies" are small pieces of information that your browser stores on your computer on behalf of a web site that you have visited. The Sites use persistent cookies to track visits to the Sites in normal statistical logs only. No personal information is stored or collected without your consent. In order to complete transactions on the Sites, we do use session cookies. These session cookies do not collect information about you, only about your browser session and they are destroyed when you close your browser. No transaction data is stored on your computer.
Email: If you respond to Ergometrics about materials presented on the web Sites with comments or similar feedback, your response will be non-confidential. By sending Ergometrics the response, you grant Ergometrics an irrevocable unrestricted license to use, reproduce, distribute, and modify the information in your response, and you agree Ergometrics is free to use for any purpose whatsoever any ideas or concepts contained in your response. Ergometrics will not release your name or publicize the fact of your response unless you give permission or as is required by law. The information given to Ergometrics is solely used by Ergometrics.
Security of Your Information
When our registration/order form asks users to enter sensitive information, such as credit card number, that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web, browsers such as Firefox, Chrome and Microsoft Internet Explorer, becomes locked, as opposed to un-locked, or open when users are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our accountant or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure our users’ information is protected.
All information gathered on the Site is stored and maintained in secure facilities. The Site is regularly tested for security breaches to ensure that all information collected is secure from unauthorized viewing.
If you have any questions about the security at our Site, you can send an email to Support.
Correction/Updating Personal Information
At your request, Ergometrics will change your information. To request that your information be changed, please notify us of the change by sending email to us at Support.
Contact Tech SupportBy Postal Mail:
Attn: Privacy Contact
18750 33rd Ave. W.
Lynnwood, WA 98037
By clicking the link below.